Professional Online Reputation Management & Review Platform Support
Welcome to our professional online reputation management service. We are dedicated to providing compliant and transparent account management and support for businesses on major review platforms (such as Trustpilot, SiteJabber, etc.), operating strictly within the bounds of their respective Terms of Service and policies. Our role is to act as an authorized extension of your business, helping you manage consumer interactions more effectively and professionally.
Our Core Services We provide the following manual management services, all based on the authentic customer data you provide and your legitimate access to the relevant platform accounts:
Account Setup & Optimization: We assist you in completing and enhancing your company’s profile on review platforms to ensure it is accurate and professional.
Triggering Review Invitations: Upon your authorization, we help you utilize the platforms’ legitimate channels (e.g., by uploading a customer list to trigger official invitation emails) to invite your genuine customers to share their experiences. We absolutely do not fabricate or write fake reviews.
Review Response & Management: Acting as your authorized representative, we professionally and courteously respond publicly to all reviews (positive, neutral, and negative) on your behalf, demonstrating your commitment to customer feedback.
Compliant Review Reporting: We assist you in monitoring review content. When reviews are identified that clearly violate platform policies (e.g., containing hate speech, demonstrably false information, or spam unrelated to the company), we will, upon your confirmation, report them through the platforms’ official channels.
Data Analysis & Reporting: We provide you with regular rating and analysis reports to help you understand customer satisfaction trends.
Our Compliance Commitment We solemnly declare that our services strictly exclude the following activities, which are prohibited by all major platforms:
We DO NOT fabricate reviews: We will never write or purchase fake reviews for merchants.
We DO NOT incentivize for positive reviews: We do not offer monetary incentives, discounts, or other rewards in exchange for positive reviews.
We DO NOT manipulate public opinion: We will not engage in any activity intended to maliciously interfere with the natural order of reviews, including but not limited to posting, mass reporting for removal, or artificially influencing the presentation of reviews.
